Eddie Clip Works LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and video editing services. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and related services.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name and contact information
- Email address
- Phone number, when provided
- Billing and transaction information
- Project details and service requirements
- Video files, images, audio files, documents, and other materials submitted for editing
- Communications and correspondence with our team
- Any other information you choose to provide
We may also automatically collect certain technical information when you visit our website, such as IP address, browser type, device information, operating system, pages visited, referring URLs, and general website usage information.
2. How We Use Your Information
Eddie Clip Works LLC may use collected information to:
- Provide and manage our video editing services
- Review and process submitted video projects and related materials
- Communicate with customers regarding services, orders, and inquiries
- Process payments and maintain transaction records
- Respond to customer service requests
- Improve our website, services, and customer experience
- Maintain website security and prevent unauthorized activity
- Comply with applicable legal and regulatory requirements
We use submitted project materials only as reasonably necessary to provide the requested services, communicate with you, and fulfill our contractual or service obligations.
3. Video and Project Materials
When you submit video footage, photographs, audio recordings, documents, or other digital materials for editing, we may access and process those materials solely for purposes related to providing the requested service.
Customers are responsible for ensuring that they have the necessary rights, permissions, and authorizations to provide such materials to us for editing and processing.
We do not use customer project materials for unrelated purposes without appropriate authorization.
4. Payment Information
Payments may be processed through third-party payment service providers. We may receive limited transaction-related information, such as payment status, transaction details, and billing information necessary for recordkeeping and customer service.
Payment card information may be handled directly by the applicable payment processor and may be subject to that provider’s own privacy policy and security practices.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve website performance.
You may be able to manage or disable cookies through your browser settings. Certain website functions may not operate properly if required cookies are disabled.
6. Information Sharing and Disclosure
Eddie Clip Works LLC does not sell or rent your personal information.
We may share information with trusted third-party service providers when reasonably necessary to operate our business and provide services. These parties may include payment processors, website hosting providers, technology providers, communication services, and other service providers supporting our operations.
We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our rights, property, security, customers, or others.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information and project materials against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored by us.
8. Data Retention
We retain personal information and project-related information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
Retention periods may vary depending on the type and nature of the information.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services. These third parties operate independently from Eddie Clip Works LLC and may have their own privacy policies.
We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage users to review the privacy policies of any third-party service they access.
10. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete such information where required by applicable law.
11. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.
You may also have the right to request information about how your personal information is collected or used, subject to applicable legal limitations and exceptions.
To exercise an applicable privacy right or ask a privacy-related question, please contact us using the information provided below. We may need to verify your identity before processing certain requests.
12. California Privacy Rights
If you are a California resident, you may have additional privacy rights under applicable California privacy laws. Depending on the circumstances, these rights may include requesting access to or deletion of personal information, requesting correction of inaccurate information, and obtaining information about the categories of personal information collected and used.
Eddie Clip Works LLC does not sell personal information as defined by applicable California privacy laws.
California residents may contact us to submit a privacy request using the contact information below.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.
When changes are made, we will update the Effective Date at the top of this Privacy Policy. We encourage you to review this page periodically for the latest information regarding our privacy practices.